Privacy Policy
Last Updated: October 22, 2026
Welcome to Trendva.in Website. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, purchase digital ebooks, access downloadable content, or contact us for support.
This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and what choices you may have regarding your information.
By using Trendva.in, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for particular data processing activities, we will seek that consent separately.
1. Information We Collect
We may collect the following categories of information, depending on how you use our website.
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
Full name
Email address
Phone number, if provided or required for an order
Billing information required to process your purchase
Account username and other account details, if you register
Information you include in support requests or messages
We collect only the information reasonably necessary to provide our services, process orders, communicate with customers, and meet applicable legal obligations.
B. Order and Purchase Information
When you purchase an ebook, we may collect and maintain information such as:
Ebook title and product details
Order number and purchase date
Order amount, currency, taxes, and applicable charges
Payment status and transaction references
Download permissions and order-related records
Information needed to provide purchase confirmation and customer support
We use this information to manage your order and provide access to the digital products you purchase.
C. Payment Information
Payments may be processed through third-party payment gateways available on our website.
Your payment provider may collect payment details, such as card, UPI, bank, or other payment information, according to its own privacy policy and security practices.
Where payments are handled directly by a third-party payment provider, we generally receive transaction confirmations and relevant payment references rather than your complete payment credentials. The exact information shared depends on the payment method and provider used.
We do not intentionally store complete payment card details on our website unless a payment service and applicable security requirements specifically permit such processing.
D. Technical and Usage Information
When you visit Trendva.in, certain technical information may be collected automatically, depending on the website configuration and services enabled. This may include:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Referring website or page
Basic website performance and error information
Cookie identifiers and similar technical information
We may use this information to maintain website functionality, troubleshoot technical issues, improve the user experience, and help protect our website against misuse.
E. Communications and Support Information
If you contact us by email, contact form, or another supported communication channel, we may collect your name, contact details, message, and any information you voluntarily provide.
We use this information to respond to your questions, resolve order or download issues, and provide customer support.
2. How We Use Your Information
We may use your information for the following purposes:
To process and manage ebook purchases.
To confirm orders and send transaction-related emails.
To provide access to purchased digital downloads.
To create and manage customer accounts, where applicable.
To respond to customer enquiries and technical support requests.
To process refunds or resolve payment and order disputes, where applicable.
To maintain website security and prevent fraudulent or unauthorized activity.
To understand website performance and improve our services.
To maintain business, accounting, tax, and transaction records.
To comply with applicable laws and respond to lawful requests.
To send promotional emails or marketing communications where permitted by law and, when required, with your consent.
We do not intend to use your personal information for purposes unrelated to the services described in this policy without an appropriate legal basis or consent where required.
3. Digital Ebook Purchases and Downloads
Trendva.in offers digital products, including ebooks and downloadable learning materials.
When you purchase a digital product:
Your order is recorded by our ecommerce system.
Your payment status is confirmed through the applicable payment process.
Download access may be provided through an order confirmation email, your customer account, or another download method supported by our website.
We may retain relevant order and download-permission records to manage your purchase and provide support.
Download availability may depend on the product, your order status, the download limits configured for that product, and the applicable purchase terms.
Please keep your order confirmation and download links private. Do not share account credentials or private download links with unauthorized individuals.
We may investigate suspected unauthorized access, fraudulent transactions, or misuse of digital products where reasonably necessary.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality.
Depending on the features enabled, cookies may be used to:
Keep items in your shopping cart.
Maintain checkout sessions.
Support customer login and account functionality.
Remember certain website preferences.
Improve website performance and security.
Measure website traffic or marketing performance, if analytics or advertising tools are enabled.
Some cookies are necessary for the website and checkout to function properly. Other cookies, including certain analytics or advertising cookies, may require your consent depending on applicable law.
You can manage cookies through your browser settings and, where available, our website’s cookie preferences tool. Blocking certain cookies may affect shopping cart, checkout, login, or other website functionality.
5. WooCommerce and Website Service Providers
Trendva.in uses WordPress and WooCommerce, or related ecommerce functionality, to support product listings, orders, customer accounts, and digital downloads.
Our website may also rely on hosting providers, email services, security tools, payment gateways, backup services, and other technical providers.
These providers may process information when necessary to perform services for our website, subject to their applicable terms, privacy practices, and contractual arrangements.
The exact providers and information processed depend on the plugins, integrations, and services currently enabled on Trendva.in.
6. How We Share Information
We do not sell your personal information to third parties as a business practice.
We may share relevant information in the following circumstances:
Payment providers: To process payments, verify transactions, prevent fraud, and handle payment disputes.
Website hosting and technical providers: To host, maintain, secure, and operate our website.
Email and communication providers: To send order confirmations, download notifications, support responses, and other permitted communications.
Professional advisers and service providers: Where reasonably necessary for accounting, legal, compliance, or business administration.
Legal and regulatory authorities: Where disclosure is required by applicable law, a valid legal process, or a lawful request from an authorized authority.
Business transfers: If our business or relevant assets are transferred, information may be disclosed as permitted by law, with appropriate safeguards.
We aim to limit information shared with service providers to what is reasonably necessary for the relevant purpose.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.
Retention periods may depend on the type of information and the reason it is collected.
For example:
Order and transaction records: Retained as needed for business administration, accounting, tax, legal compliance, and dispute resolution.
Customer account information: Retained while the account remains active and for an appropriate period afterward where necessary.
Customer support messages: Retained for as long as needed to respond to enquiries and maintain relevant support records.
Technical logs: Retained according to operational, security, and hosting requirements.
Marketing preferences: Retained as needed to respect your communication preferences and applicable legal obligations.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable law and legitimate recordkeeping requirements.
8. Data Security
We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on our website configuration, these measures may include secure connections, access controls, software updates, security monitoring, backups, and the use of trusted payment providers.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have rights or choices regarding your personal information, including the ability to:
Request information about personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw consent for processing activities that rely on your consent.
Opt out of promotional emails or marketing communications.
Raise a concern or complaint about the handling of your personal information.
To exercise an applicable right, contact us using the details provided in the Contact Us section below.
We may need to verify your identity before fulfilling certain requests. Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.
Withdrawing consent does not affect processing that occurred lawfully before the withdrawal. It may also affect our ability to provide certain optional features or services.
10. Marketing Communications
We may send service-related communications necessary to complete your purchase, provide download access, or respond to your support requests.
If we offer newsletters, promotional emails, special offers, or educational updates, we will send them in accordance with applicable law and any required consent.
You can unsubscribe from promotional emails by using the unsubscribe link, where available, or by contacting us directly.
Unsubscribing from marketing messages will not necessarily stop essential transactional emails relating to an order or account.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, or external services.
When you visit or use a third-party service, that provider’s privacy policy and terms may apply to the information you share with it.
We do not control the privacy practices, security, or content of independent third-party websites. We encourage you to review their policies before submitting personal information.
12. Children’s Privacy
Trendva.in is intended for people who can lawfully use our website and purchase our products under applicable law.
We do not knowingly collect children’s personal information in circumstances where doing so would violate applicable law. Where parental consent or another safeguard is required, we will handle the information in accordance with applicable requirements.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.
13. International Data Processing
Some of our hosting providers, payment processors, or technical service providers may process or store information in locations outside your state or country.
Where personal information is transferred or processed across borders, we will take steps required by applicable law, where relevant.
The safeguards and legal requirements may depend on the service provider, the location involved, and the type of information processed.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, digital products, service providers, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or seek consent for material changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
15. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Website: https://trendva.in/
Website/Business Name: Trendva.in
Privacy and Support Email: support2026@trendva.in
Business Address: Odisha , India
Please include “Privacy Request” in your email subject line so we can identify your request more easily.